OUR SERVICES AND FEES
You're in a tropical paradise. Would you rather be relaxing on the beach or grocery shopping? Enjoy your time and let us worry about the groceries.

PAYMENT
All prices are in US dollars. VISA, MasterCard and Discover are accepted. Prices are subject to change as the cost of items fluctuate daily so displayed prices on the website can change without notice.
SUBSTITUTIONS
We do our very best to try and get the exact products that are displayed on the website, however due to sometimes limited availability on island we have to make substitutions.
SPECIAL REQUESTS
If there is a product you are wanting however you do not see it on the website, enter it in the Special Request section during check out and we will do our best to find the item for you. The order invoice and balance will be updated accordingly.
DELIVERY AND FEES
The standard delivery time is by 5:00 pm on the requested date. Alternate times can be arranged by request.
Delivery Fees
St. Thomas - $ 30 
St. John - $50
Water Island - $40 
Orders for today delivery (placed before 8 am) or for tomorrow delivery will incur a $25 rush fee.
A service fee of max 5% may be applied for some destinations.
REFUND / EXCHANGE POLICY / CANCELLATION
Our policy lasts 24 hours after delivery of your grocery items. If 24 hours have gone by since delivery, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, contact our office at 340-227-3984 or contact@viprovisioning.com.
We will exchange the product if possible. A refund will be issued within 24 hours if we choose not to exchange.
Cancellation of the entire order: 5% cancellation fee will be applied.